FAQ

Product Information

Q: Are your products brand new?
A: Yes, all items are brand new and quality-checked before shipping.

Q: Will the product look exactly like the photos?
A: We strive for accuracy, but slight color differences may occur due to lighting or screen settings.

Shipping

Q: How long does shipping take?
A: U.S. orders typically arrive in 5–10 business days.

Q: Do you provide tracking?
A: Yes, tracking details are emailed once your order ships.

Returns

Q: Can I return my order?
A: Yes, eligible items may be returned within 14–30 days.

Q: Who pays return shipping?
A: Customers cover return shipping unless the item is damaged or incorrect.

Support

Q: How can I contact you?
A: Email us anytime at support@[yourstore].com.